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FAQ

Where is my order?


We process all orders within 1–3 business days. Once your order has been shipped, delivery typically takes 2–12 business days, depending on your location. You can track your shipment using the tracking link provided in your shipping confirmation email.

How do I return my order?


If you wish to return your order, please note that return shipping costs are your responsibility. As a small business, I am unable to offer free returns.

The item must be shipped back within 14 days of receipt and must be in its original condition. Returns that arrive damaged or not in their original state will not be eligible for a refund.

Please note: I do not accept returns on discounted items or custom-made (bespoke) designs.

Do you offer custom designs?


Yes and no. I do not take on specific custom design requests unless the design will be made available to the public on my website.

The only alteration I offer to existing designs is converting them to black and white.

In the past, I’ve found that modifying designs often changes the feeling and balance they were created with, and customers are sometimes not fully satisfied with the result. For that reason, I keep alterations very limited to preserve the integrity of each piece.